"No single factor more clearly predicts the productivity of an employee than his or her relationship with his or her supervisor." - Jim Loehr and Tony Schwartz
It has been said that an employee will join an organization and leave simply because of the supervisor. The Society for Human Resource Management's 2009 Job Satisfaction Report listed more than 70% of Human Resource Professionals rank their relationship with a supervisor as very important and equal to job security. Given such a monumental impact, it is imperative that those placed in leadership positions receive the interpersonal skills necessary to meet the constant challenges in their roles. Strong interpersonal skills can enable a supervisor to create a productive environment in which employees can communicate honestly about their responsibilities and expectations.
Supervisory Management is the fundamental education designed for anyone who currently serves in a supervisory position. This course explores the basic principles of supervisory management and the interpersonal strategies needed to become a respected and well-rounded supervisor. By participating in discussions and assignments, participants will determine what is needed in order to create and maintain a well-balanced and constructive environment for staff. To learn more about the topics that will be discussed within each module please refer to the course summary.